It’s difficult for you to keep a tab of your billing and call accounting in your telephony solution. Then don’t worry anymore! Your billing and call accounting process will be just so easy to handle henceforth. Yes, software is available for Asterisk PBX that makes billing, CRM, and trouble tickets easy and hassle-free.
Billing and call accounting solutions for Asterisk PBX includes the following:
• Software for Asterisk PBX allows for flexible pricing and rating plans. Not only this, it allows for trouble-free addition of new price plans.
• Using third party software for Hosted Asterisk PBX, you can do Asterisk VOIP rating and billing
• Asterisk PBX billing solutions also allows real-time processing of credit cards and electronic cheque with key processing gateways
• Asterisk PBX call accounting software provide visibility into the calling patterns and activity of employees and can be used to minimize productivity losses through non-business calling activity. They can also be used to evaluate the effectiveness of revenue-generating staff and sales processes, and manage the responsiveness of customer service staff.
• Software for Asterisk PBX helps to determine whether their voice and data networks are being utilized efficiently. It scrutinizes network activity and bandwidth, identify over- and under-used trunks to optimize trunking configurations, pinpoint the root cause of circuit outages, monitor call routing effectiveness, queue times, abandoned calls and other information, and report usage trends and statistics.
• Auditing software for Asterisk PBX helps IT departments with security issues by monitoring for network attacks, intrusion attempts, telecom activity that goes beyond accepted limits.
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